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FREQUENT QUESTIONS

At Deluxy.it , we use the latest encryption technologies to ensure the safety of your data during payment. We accept secure payment methods such as credit cards, PayPal and other reliable services, to ensure a protected transaction at all times.

If you encounter an error while paying on deluxy.it , please make sure that your card details are correct and that your payment method has sufficient funds. If the problem persists, try using an alternative payment method. If you experience any further difficulties, please contact our customer service at support@deluxy.it for immediate assistance.

If you do not receive the order confirmation email, please check your spam or promotions folder. If you do not find it, please contact our customer service at support@deluxy.it , providing the details of your purchase, and we will help you resolve the issue.

Once your order is confirmed on deluxy.it , it is not possible to cancel or modify it directly through the site. However, you can contact our customer service within a few hours of purchase at support@deluxy.it , and we will do our best to assist you before the order is processed.

On deluxy.it , you can easily change the contents of your cart. Go to the "Cart" section at the top right of the page. From there, you can update the quantity of a product using the arrows next to the number of items or remove a product by clicking on the trash can icon.